- by Sayantan Das
- 02nd Sep 2020
New Feature for ATM Users Introduced by SBI
ATM-related frauds have increased a lot recently. To put all these to a stop and to increase the safety of its customers, SBI has introduced a new feature. The account holder will be notified via a message while checking his/her balance or mini statement. All the account holders have also been alerted to be cognizant of such messages when the enquiry hasn’t been initiated by them.
In a tweet, they said that the account holders will be notified so that they can immediately block their cards if the transaction was not initiated by them.
They also said that the account holders must notify the bank of any such enquiry request that’s not initiated by them as it can be a scammer’s attempt to checking the bank balance.
In early 2020, SBI also introduced cardless cash withdrawal facility. To withdraw more than Rs 10,000 between 8 pm and 8 am, the customers would have to provide OTP in addition to the Debit Card Pin. However, this is only available in SBI ATMs.
The bank has also been giving instructions to its customers to keep their money safe. They recommended the customers to carry out all ATM transactions in complete privacy.