Asked Questions

You can check the transaction history under ‘My Balance’ option in ‘More’.

  • Tap on Bottom Menu 'More'
  • Now Tap on 'My Balance'
  • Now click on 'Transaction History'

You can check the Account Balance under ‘My Balance’ option in ‘More’.

No, you cannot transfer the balance from your account to someone. You can transfer ‘Winning Balance’ to your own Bank Account. 

Your balance is used in the following manner:

  • Bonus wallet
  • Cash Added
  • Winning Wallet

We deduct Bonus Wallet first so that you do not have to add lesser money. Post which we take ‘Cash Added’ wallet and lastly the ‘Winning Wallet’.

If any contest does not get full, we refund your money to all the respective wallets. 

You can add cash to your StockTry account through the Payment Gateway.

  • Tap on 'More'
  • Tap on 'My Balance'
  • Tap on 'Add Cash'

You can add money through Credit card, Debit Card, Net Banking, UPI. 

It usually takes 5 minutes to reflect money in your account. We request you to force close StockTry App and retry. 

It usually takes 5 Business days to provide you with refund in case your deposit is not added to your StockTry Account. 

You can save any card (Debit/Credit) powered by (Visa/Master/Rupay) from any Nationalized Bank/Scheduled Bank.

Yes, It is safe to store your card details. It is not stored anywhere in our database. The card information gets stored locally on your phone and hence, we do not have any data of your card. 

You can only withdraw money from your winnings wallet. You will not be able to Withdraw in ‘Cash’ or ‘Bonus’ Wallet. To withdraw your winnings, tap on the ‘Withdraw’ option in ‘My Balance’ screen. If you are not able to see the ‘Withdraw’ button and seeing the ‘Verify’ button, we request you to verify your documents. 

It usually takes us 48 working hours to provide the withdrawal. 

If your withdrawal request is cancelled, we request you to check your winning wallet if you have received funds or not. You can place the withdrawal request again. 

We request you to take help of expert on this. From StockTry, if you earn more than Rs 10,000 in a single game, then we will deduct 31.2% tax as per Income tax rules. 

No, Bonus Amount cannot be withdrawn. It can only be used to join any challenges. 

We strongly advise you to open a Bank Account. We will check your documents to process withdrawals. 

We do not allow instant withdrawals right now for anyone.  

For withdrawals, the minimum required balance is Rs 100. You can withdraw up to Rs 25,000 per day. 

Cash bonus is provided to the users as an Appreciation from StockTry. It could be obtained by:

  • Joining StockTry
  • When your referral plays paid game for first 5 times

Bonus can be used to participate in various paid Challenges up to 20% of Challenge Entry. 

Yes, Your bonus can get expired after 90 days of receiving it.

Winnings are the amount that you will receive for your winnings in any contest. 

You will get your winning amount within two hour of contest getting over. If the contest gets over at 3.30 PM, your winning amount will be added in winnings wallet by 5.30 PM. 

To withdraw your winnings, you will have to verify your Email, PAN and Bank Account. After you verify all of them, you can withdraw your winnings. 

If there is any tie between two or other players, winnings amount will be averaged. The subsequent ranks will be skipped. For example if three members are on Rank 1, the next rank will be Rank 4. All the Rank 1 players will get average amounts of Rank 1, Rank 2 and Rank 3. 

Your winnings will expire after one year. 

Yes, In case if you’re total winning in a single contest is more than Rs 10,000, then we deduct 31.2% Tax. 

You will receive your TDS certificate within 3 Months of Winning.